Welcome to Khwater Group (hereinafter: “the Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, store, and protect personal information provided by users (hereinafter: “the User”) when browsing or making purchases on https://khwatergroup.com (hereinafter: “the Website”).

By accessing or using the Website, you agree to this Privacy Policy.
If you do not agree, please refrain from using the Website.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information – such as your name, email address, phone number, billing/shipping address, and payment details when you make a purchase or contact us.
1.2 Non-Personal Information – such as device type, browser version, IP address, pages viewed, time spent on the Website, and general usage analytics.
1.3 Cookies and Tracking Data – small data files that help us improve your browsing experience, remember preferences, and analyze performance.

You may choose to disable cookies in your browser settings, but this may affect Website functionality.

2. Use of Information

We use the information collected for the following purposes:

  • To process and fulfill orders placed through the Website.

  • To provide customer support and respond to inquiries.

  • To send transactional communications (order confirmation, shipping updates, etc.).

  • To improve our Website’s functionality, products, and services.

  • To comply with legal obligations and prevent fraud or misuse.

  • To send promotional messages or newsletters (only with your explicit consent).

3. Data Security

3.1 We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
3.2 Payment details are processed through secure third-party gateways, and credit-card information is never stored on our servers.
3.3 While we take all reasonable precautions, no method of transmission over the Internet is completely secure. The Company cannot guarantee absolute security.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
Once information is no longer needed, it will be securely deleted or anonymized.

5. Sharing of Information

5.1 We do not sell, rent, or trade personal data to third parties.
5.2 We may share limited information with trusted service providers (e.g., delivery companies, payment processors, or IT support) solely to perform services on our behalf.
5.3 We may disclose personal information if required by law or to protect our legal rights.

6. User Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications at any time.

  • File a complaint with a data-protection authority if you believe your rights have been violated.

Requests can be sent to: [email protected]

7. Third-Party Links

Our Website may contain links to external websites.
We are not responsible for the privacy practices or content of such third-party websites.
We recommend reviewing their privacy policies before providing any personal information.

8. International Transfers

If you are accessing our Website from outside Israel, please note that your information may be transferred and processed in Israel or other countries where our service providers operate, which may have different data-protection laws.

9. Changes to This Policy

The Company reserves the right to update this Privacy Policy at any time without prior notice.
The updated version will be posted on this page, and the revision date will be indicated at the bottom.
Continued use of the Website constitutes acceptance of any changes.

10. Contact Us

For questions, comments, or privacy-related requests, please contact us:

[email protected]
058-6542100

Last updated: November 2025